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Jenna Williams has a diverse work experience spanning multiple industries. Jenna started their career in 2011 as a Supervisor at AMC Entertainment and worked there until 2014. From 2014 to 2015, they held roles as a Shift Lead at Einstein Bagels and as a Cook at Smashburger. In 2015, they joined Best Buy as a Mobility Consultant and stayed there until 2017. In 2016, they interned as a Digital Retailing Intern at Reap Marketing. From 2017 to 2019, Jenna worked at Innovation First International, first as a Marketing Assistant and then as an E-Commerce Analyst. Jenna joined Imaginuity in 2019 and held various roles, including Analyst Coordinator, Associate Analyst, and Lead Analyst in Search Engine Optimization until 2022. In 2022, they joined Interstate Batteries as a Digital Data Analyst and later transitioned to their current role as a Senior Digital Marketing Analyst & Operations at Imaginuity.

Jenna Williams earned a Bachelor's degree in Digital Retail from the University of North Texas, graduating in 2016.