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Adam McAllen is a seasoned professional in customer success and management with extensive experience spanning various industries. Currently serving as Senior Manager of Customer Success at Illumio since October 2022, Adam focuses on enhancing security measures against cyber threats through proven segmentation products. Prior to Illumio, Adam held multiple roles at LogRhythm from January 2016 to October 2022, including Senior Manager of Customer Success for EMEA & APAC, where responsibilities included team management, customer experience enhancement, and retention strategies. Adam's earlier career includes a Client Partner role at Gartner, managing a diverse portfolio focused on Fortune 500 clients, and as an Enterprise Account Manager at FAST Ltd, where support was provided for software compliance and asset management. Adam's career began in customer service with roles at Sanofi Pasteur MSD, providing advice and support to healthcare professionals. Adam holds A-Level qualifications in Art and IT from The Wye Valley School Sixth Form.