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Dana Bair is a seasoned professional with extensive experience in process analysis and customer service. Currently serving as a Process Analyst in Patient Experience at Illinois Eye Center since August 2023, Dana previously held a similar role focused on Customer Experience at Maui Jim Sunglasses from January 2018 to August 2023. Prior to that, Dana worked as a Service Manager at Texas Roadhouse from June 2009 to January 2018. Dana's educational background includes completing a program at Tricoci University of Beauty Culture in 2008.