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Shivani Phutela is an experienced professional in Software Quality Assurance and Business Analysis, currently serving as a Business and Quality Assurance Consultant at iLAB since July 2011, where responsibilities include leading QA efforts and consulting for clients. Previously, Shivani held the position of Senior Business Analyst at Fifth Gear LLC, focusing on requirement identification, project lifecycle involvement, and training. Shivani began a career as a Senior Software Engineer/Product Specialist at Quark Media House, gaining extensive QA experience in testing and implementation. Educational qualifications include a Master of Computer Applications from Himachal Pradesh University and a Bachelor of Science from Panjab University.