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Victoria Cabral is an experienced professional in content development and customer support, currently serving as a Food Assistant at IKEA since July 2024. Prior to this role, Victoria worked as a Technical Content Writer at Espressive from 2019 to 2023, specializing in UX writing for conversation AI design. Previous experience includes a position as a Customer Success Content Manager at HP from 2017 to 2019, where a multichannel content distribution strategy was implemented. Earlier roles include a Technical Content Specialist at Wipro Limited, focused on technical documentation for ERP systems, and a Customer Support Specialist at Tata Consultancy Services, providing technical support and collaborating with product development. Victoria is pursuing a Diplomado en Agroecología y Soberanía Alimentaria at CIDES and has additional education in Food Design from CENTRO diseño | cine | televisión and culinary training from the Basque Culinary Center.