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The Customer Support team at iKanbi is dedicated to delivering exceptional, personalized service for our clients' brands. The team, comprising roles such as Customer Success Leaders, Customer Relationship Management specialists, Help Desk Operators, Call Agents, and Customer Success Managers, focuses on addressing customer queries, resolving issues, and ensuring a seamless experience through efficient remote communication and support. Their goal is to enhance customer satisfaction and foster long-term loyalty by leveraging innovative operational and digital solutions.