Ellen Zune Chan has extensive experience in marketing and customer relationship management across various industries. Currently serving as Group CRM Senior Executive at IHH Healthcare since May 2022, Ellen is responsible for planning and implementing CRM marketing campaigns, enhancing customer journeys, managing engagement assets, and providing analytics expertise. Prior to this role, Ellen held positions such as Executive of Marketing Communications at Mercatus Co-operative Limited, where marketing strategies and advertising initiatives were developed, and Corporate Marketing Assistant at Mapletree, focusing on CRM database management and in-house marketing materials. Ellen's career began with internships at Thakral One and educational roles in business operations. Ellen holds a Bachelor of Science in Business, Management, Marketing, and Related Support Services from the University of Birmingham.
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