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Edward Bailey possesses extensive experience in technology support and leadership across various organizations. Currently serving as Desktop Support Lead at IHG Hotels & Resorts, Edward manages two teams and oversees desktop support for over 2,500 end users. Previous roles include Information Technology Site Lead at American InterContinental University, where Edward established finance kiosks for students, and Gameday Technical Analyst at Mercedes-Benz Stadium, ensuring technical functionality during events. With a robust background in military technology support and positions in notable companies like The Coca-Cola Company and Comcast, Edward brings a proven track record in managing IT operations and enhancing user support. Edward holds a Bachelor's degree in Psychology from the University of North Georgia.