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Claire Doherty has over two decades of experience in customer service, currently serving in a customer services role at iHasco Ltd since April 2012, where responsibilities include client management, upselling training, chasing outstanding invoices, and providing technical support. Prior to this, Claire managed customer accounts at Barbour from April 2000 to December 2011, focusing on client training and account management. Claire started their career at Royal Mail from January 1999 to April 2000, handling phone inquiries. Claire holds nine GCSEs from Therfield School, completed in 1997.