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Roberto Garcia is a seasoned professional with extensive experience in IT roles at various companies. Roberto has worked as a Senior System Analyst at Oracle, a System Analyst/Windows Administrator at Samsung SDSA, an Incident Manager at Banco Santander, and currently serves as a Senior System Administrator at IGT. Roberto's expertise includes incident management, IT infrastructure support, and backup and restore solutions within heterogeneous environments. Roberto holds a Master of Business Administration in Global Entrepreneurship from St. Edward's University and a Bachelor of Science in Information Technology from the University of Phoenix.