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Kathan Shah is a Senior Consultant in CX Solutions at IGT Solutions, where responsibilities include designing customer experience proposals for various US-based industries such as e-commerce, retail, fin-tech, and healthcare. Kathan previously held the role of Consultant in the same department, focusing on complex CX proposals and client interactions throughout the sales cycle. Prior experience includes serving as a Bids and Solutions Consultant at HCL Technologies, managing solution design and bid management across multiple domains, including Customer Experience and Digital Marketing. Kathan's leadership experience features a tenure as Club President at District 41, Toastmasters International, achieving the Distinguished Club Award. Educational background includes a PGDM in Sales and Marketing from the Institute of Management Technology, Ghaziabad. Earlier professional roles encompass a sales internship at Britannia Industries and business development as a Sales Executive at Apollo Hospitals.