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Jaqueline Fernandes has extensive experience in customer service and volunteer work, demonstrating a strong commitment to community involvement through volunteer activities at Igreja Universal do Reino de Deus since August 2001. Previous professional roles include working as a Store Operator at Caedu from January 2015 to August 2018, where responsibilities included customer service and inventory management, and serving as a Production Assistant at Mappel Industria De Embalagens, where product packaging was the primary task in October 2011. In addition, Jaqueline worked as a Teleoperator at Atento Brasil from December 2010 to April 2011, focusing on customer support. Jaqueline holds a degree in Quality Management from Universidade Metodista de São Paulo, completed between 2019 and 2021.