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The Operations Team at IGP.com is responsible for overseeing and optimizing the end-to-end processes involved in the creation, customization, and delivery of personalized, floral, gourmet, and handmade products. This includes managing logistics, coordinating with suppliers, ensuring quality control, and streamlining workflows to ensure timely and accurate fulfillment of both D2C and B2B2C orders. By maintaining operational efficiency, the team plays a crucial role in enhancing customer satisfaction and supporting IGP's growth in the corporate gifting and reward management sectors.