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Rich McKinley possesses a diverse background with extensive experience in operations and management across various industries. Currently serving as the Scan Data Special Projects Manager at Ignite Retail Technology since July 2021, Rich previously held multiple roles including Director of Operations and Technical Support Team Manager within the same organization. As Founder, Co-owner, and COO of LORIC Enterprises Inc. since April 1999, Rich has been involved in online retail and real estate. Previous experience includes significant roles at Dell as Contact Center Operations Manager and within the US Navy, where Rich advanced to Senior Chief Operations Specialist, demonstrating leadership and technical expertise. Rich's educational background includes a Bachelor's Degree in Electronics/Avionics Operations and Maintenance and an Associate's Degree in Aviation Business Administration from Embry-Riddle Aeronautical University.