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Jennifer Middlebrook is an experienced operations and customer success professional currently serving as the Operations & Customer Success Manager at Igennus Healthcare Nutrition since March 2023. Previously, Jennifer held multiple roles at Brewed by Hand & Partners from February 2017 to March 2023, including Operations Manager and Operations and Marketing. Jennifer also gained experience as a Social Media Marketing Intern at Liberty Ltd in 2016, where responsibilities included copywriting and content scheduling across various social media platforms. Prior to this, Jennifer worked as a Customer Service Representative at Hoselink from October 2014 to April 2015, focusing on assisting customers with inquiries and complaints. Educational background includes a Bachelor of Arts in Criminology from Durham University, completed in 2014, and previous studies at Colchester Sixth Form from 2008 to 2010.