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Cat Xia currently serves as the IT Manager at If/When/How, starting in January 2024. Prior experience includes a role as IT Help Desk Lead at Cross the Divide from May 2018 to January 2024, where responsibilities expanded from resolving help desk issues to mentoring and improving internal processes. Cat Xia has held various IT support roles, including Sr. IT Help Desk Analyst, where guidance and project management were central responsibilities, and earlier positions that involved direct troubleshooting and user education. Previous experience also encompasses administrative and digital coordination roles at organizations such as Planned Parenthood Affiliates of California and Crocker & Crocker. Cat Xia holds a Bachelor of Arts in Studio Art with a minor in Business Administration from California State University, Sacramento.