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Thais Ernandes is a skilled professional in content design and UX writing, currently serving as a Senior Content Designer & Content Ops at iFood since September 2022. Thais also works as a mentor at Awari, providing guidance to students in the UX Writing program. Previous roles include Senior Content Design & Content Ops at Loft, UX Writer at Loggi, and Social CRM Senior at Trip Editora, where responsibilities included social media strategy and content development for Nestlé's recipe channel. Thais's education encompasses a post-graduate specialization in Neurociência e Psicologia Aplicada from Universidade Presbiteriana Mackenzie and various certifications in User Experience and Communication.