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Jun Li is an accomplished Senior Business Analyst with extensive experience across prominent financial institutions, including IFM Investors, National Australia Bank, Credit Suisse, and ANZ. Currently employed at IFM Investors since May 2018, Jun Li's expertise includes developing customer experience journey maps and managing vendor and product processes. Prior roles involved significant contributions to major projects such as the NAB Rewards Program launch and the onboarding process for high net worth clients during the Morgan Stanley acquisition at Credit Suisse. Jun Li holds a Bachelor of Commerce in Accounting and Finance, a Bachelor of Science in Computer Science, and an Advanced Diploma of Financial Planning from the University of Melbourne and Kaplan Australia.