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Thomas Leclercq is a seasoned academic and researcher in the field of marketing and service management. Currently serving as a researcher at NADI-CeRCLe since December 2022, Thomas also holds multiple roles at IÉSEG School of Management, including Head of the Marketing and Sales Department, Associate Professor, Head of the Marketing Management Major, and previously Assistant Professor. Prior experience includes a postdoctoral researcher position and roles as a PhD candidate and teaching assistant at Louvain School of Management, as well as lecturing at both EDHEC Business School and Université de Namur. Thomas has also worked as a strategy consultant at WAPInvest and gained early experience as a trainee-loyalty research executive at Ipsos. Thomas holds a PhD in Economic and Management Sciences and a Master's degree in Business/Management Engineering from Louvain School of Management, complemented by a high school diploma focused on Math, Sciences, and Languages from Collège Saint-Michel.