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Mr. Gendell was elected to the Board in 2012. He previously served as non-executive Chairman of the Board from January 2015 to November 2016 and as Interim Director of Operations for the Company from November 2017 to January 2019. He has over 30 years of operations and consulting experience in a variety of service industries, including heath care, technology and banking. From 2004 through 2017, Mr. Gendell was an employee of Tontine Associates, LLC, which, together with its affiliates (collectively, “Tontine”), is a private investment management firm and the majority shareholder of the Company. At Tontine, he focused on investment opportunities in industrial, manufacturing and basic materials companies. From 2006 to 2010, he served on the Board of Directors of Neenah Enterprises, one of the largest independent foundries in the United States. Mr. Gendell has also held senior positions at several venture-backed startups. From 1999 to 2002, he was President and Chief Operating Officer of Homserv, LLC, a privately-held data aggregator focused on real estate transactions, and from 2002 to 2003, he served as President and Chief Operating Officer of Cogent Design Inc., a privately held practice management software system. He also currently serves as the Chairman of the Board of Advisors of the Duke Global Health Institute. Mr. Gendell holds a Bachelor’s degree from Duke University.