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Ingrid Dias Barreto is an experienced Relationship Manager at IE Intercâmbio no Exterior, overseeing the Quality and Customer Service teams since June 2012. Previous roles include serving as Gerente de Qualidade e Recursos Humanos, where Ingrid developed HR frameworks and programs to enhance organizational climate and staff retention across 64 franchises. Ingrid also held the position of Diretora de Recursos Humanos at Foco Consultoria, focusing on client acquisition strategies and training programs from September 2006 to October 2013, and worked as a Consultora de RH at LE Consultoria. Earlier experience included a role as a Psicóloga at Carone, concentrating on recruitment and employee integration. Ingrid holds a Master's degree in Administration and a degree in Psychology, specializing in Clinical Psychology and Human Resources, both from UFES.