Prashant Tiwari is a skilled Product Support Engineer currently working at IDfy since February 2024, specializing in Profile Gateway and VKYC/VS. Prior to this role, Prashant served as a Senior Software Engineer in the Client Success Engineering team at LogiNext from April 2022 to December 2023, focusing on L2 production support by validating and analyzing production and UAT issues. From May 2017 to March 2022, Prashant held the position of Senior System Analyst at Aurus Inc USA and Aurus Tech Pvt Ltd, where responsibilities included application support and monitoring in-store transaction activities. Prashant's educational background includes a Bachelor of Engineering in Information Technology from ARMIET College (2012-2016), along with earlier studies at the University of Mumbai and Ramniranjan Jhunjhunwala College.