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Narda Rodriguez is an experienced professional with a diverse background in customer service and document verification. Currently, at ID.me as a Trusted Referee and Document Reviewer since April 2021, Narda specializes in assessing the authenticity of government-issued documents and identifying fraud trends in online identity verification. Previous roles include serving as a Patient Access Associate at Inova Health System, where Narda facilitated communication between patients and healthcare professionals, and as a Customer Service Specialist at TTEC, addressing customer inquiries. Additionally, Narda's experience includes positions as a Front Desk Greeter at YogaWorks, Inc., a Patient Care Coordinator at Capitol Hill Consortium for Counseling and Consultation, and a Bilingual Home Based Service Provider with Pathways, providing Applied Behavioral Analysis. Narda holds a Master of Arts in Community Counseling from Argosy University and a Bachelor of Science in Criminal Justice from Virginia Commonwealth University.