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Mengbo Fan has extensive experience in the IT and customer support fields. They worked at ID.me as a Jr IT Administrator, where they resolved IT support issues, contributed to the employee lifecycle process, established IT processes, and administered various software and systems. Prior to that, at CompuCom, Mengbo worked as a Desktop Support Technician Tier 1, handling ticket queues, troubleshooting hardware issues, and resolving end-user problems. They also worked at Trapollo as a Customer Support Specialist/Tier 2, assisting senior members with remote telehealth equipment setup, responding to user inquiries, and troubleshooting technical issues. In a previous role at Lindsay Cadillac of Alexandria, Mengbo was a Sales and Leasing Professional, building customer relationships and assisting with vehicle selection. Additionally, Mengbo worked at Sprint by Mobilenow as a District Sales Manager, managing a team, training employees, and maintaining customer satisfaction. They also gained experience as a System Designer at Magnolia Design Center, providing administrative support, designing home theaters, and assisting customers. Mengbo's early work experience includes a role as a Home Theater Sales Associate at Best Buy.

Mengbo Fan completed their high school education at Walt Whitman High School from 2004 to 2008. Mengbo then pursued further education by attending Montgomery College from 2010 to 2012, where they obtained an Associate's Degree. Unfortunately, no additional information is available regarding their field of study during their academic journey.