Harann Ramelingam is an experienced technical support professional currently serving as a Senior Technical Support Representative at Icloud Systems Sdn. Bhd since December 2019. Responsibilities include troubleshooting SAP updates, OneDrive migration issues, and network problems, as well as providing support for Office 365 and Outlook. Prior experience includes roles as a Customer Service Executive at Maxis, handling customer accounts and resolving service problems, and as a Customer Service/Senior Executive at ExxonMobil, where compliance with company policies and effective use of software tools were emphasized. Harann holds a High School Diploma in Information Technology from Open University Malaysia, earned between 2018 and 2020.
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