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Ireland Metz began their work experience as a Customer Care Success Manager at iCIMS in February 2023. They also held the role of Business Customer Success Manager during this time. Prior to iCIMS, Ireland worked as an Administrative Assistant at The Gutter Company until March 2023.

Ireland Metz attended the University of South Florida, where they pursued a Bachelor of Applied Science (BASc) degree in Criminology. However, no specific start or end years for their education at this institution are provided.