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Leul Negash is a Customer Operation and Satellite Planning Specialist at ICEYE since April 2022, where responsibilities include managing communications with key clients across various sectors, enhancing customer experience, resolving inquiries, and coordinating service training. Prior experience includes roles as a Customer Service Representative at Sitel Group, focusing on processing reports for insurance purposes, a Production Manager at Eyoha Media, managing online campaigns, and a Land Use Service Desk Agent at the Addis Ababa City Administration Office, preparing land use maps and legal documents using ArcGIS. Leul holds a Master's degree in Business Administration and Management with a focus on Project Management and International Management from Menedżerska Akademia Nauk Stosowanych in Warsaw and a Bachelor's degree in Geomatics Engineering from Adama Science and Technology University.