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Cory Konzen currently serves as the Client Experience Manager at iBTR since November 2023. Prior to this role, Cory held the position of Director of Customer Analytics at Team Travel Source from December 2021 to September 2023. As the Owner/Founder of Lou Photo from September 2018 to May 2021, Cory focused on making professional photography affordable, offering a range of services including wedding photography and photo booth rentals. Earlier experience includes roles as Regional Account Coordinator at BenefitMall, Account Representative at McFarland Cascade, and HCM Account Manager at PlanSource, where Cory managed client portfolios in various capacities. Cory began a career in customer service at Publix Super Markets and Aon Hewitt, developing skills in client relations and team leadership. Educationally, Cory holds a Bachelor's degree in Business Administration and Management from the University of Phoenix.