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Mohamed Mounir is a professional with experience in the customer service industry, currently serving as a Call Center Representative at IBT, the No. 1 BPO Company in the Middle East since October 2021. Prior to this role, Mohamed worked at Vodafone from June 2014 to September 2021, where Mohamed held the position of Team Leader. Mohamed holds a Bachelor's degree in Law from Cairo University, completed in June 2012.