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Hisham Zakaria is an experienced HR Analysis Section Head and internal trainer at Ibnsina Pharma since October 2013, specializing in training needs analysis, program design, and evaluation of training effectiveness. Hisham has held positions such as Sales Analysis Section Head, overseeing sales targets and performance analysis for over 1800 team members, and Sales Analyst Supervisor, managing sales targets and report compilations for 850 personnel. Prior experience at Ibnsina Pharma includes roles as Telesales Supervisor and Telesales, focusing on team management and customer engagement. Hisham holds a T.O.T Diploma in Training of Trainer from Brilliance Business School and has completed training in administrative analysis tools.