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Customer Experience and Engagement

About

The Customer Experience and Engagement team at IAG Limited is dedicated to enhancing customer satisfaction and loyalty through strategic initiatives and insights. They focus on understanding customer needs, overseeing effective communication channels, and ensuring seamless resolutions to customer inquiries. By leveraging data and research, the team aims to drive improvements in customer interactions and inform marketing strategies, ultimately contributing to IAG's mission of making the world a safer place for its customers and communities.