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Umporn Tantipech is an accomplished professional in customer strategy and analytics with extensive experience in the banking and consulting sectors. Currently serving as Principal of Customer Strategy at IAG since February 2021, Umporn has previously held significant roles at Volt Bank and Think Big Analytics, among others. Umporn's career includes leadership positions at Teradata, IBM Business Consulting, and various managerial roles at Commonwealth Bank of Australia and St George Bank, focusing on customer management and engagement strategies. Umporn holds an MBA from AGSM at UNSW and a Bachelor of Commerce in Marketing from UNSW.