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Michelle Klein is an accomplished marketing executive with extensive experience in leadership roles across multiple industries. Currently serving as the Chief Customer and Marketing Officer at IAG since June 2023, Klein previously held the position of Vice President Global Business Marketing at Meta from November 2021. Michelle's expertise extends to board membership at Raaka Chocolate and Women In Need, Inc., contributing to socially conscious initiatives. Klein has also worked at Facebook, overseeing customer and business marketing strategies, and held significant roles at Diageo, focusing on marketing innovation for leading spirits brands. Klein's career began in travel writing and evolved through impactful positions in digital marketing and account management. Klein holds a BA in Communications from the University of Technology Sydney and has further enhanced expertise through the Institute for Real Growth.