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Charlotte M. is an experienced CX content designer currently working at iAdvize since January 2017, where responsibilities include UI/UX writing, product storytelling, and product communication. Previous roles include Content Manager at iAdvize, where Charlotte managed educational content and project coordination, and Chef de projet at Havas and Angie, focusing on brand content for notable clients. Charlotte's career also includes strategic planning positions at BETC Euro RSCG, Interbrand, and Moswo, contributing to brand strategy and communications for various organizations. Educational qualifications encompass multiple master's degrees in marketing, communication, and cultural policies from prestigious institutions, alongside a literary preparatory program.