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Lourdes Kletas, MSc, currently serves as a Bilingual Group Underwriting & Contract Analyst at iA Financial Group since July 2023. Lourdes has previously contributed as a Research Analyst and Data Analyst at NACO Canada, where notable achievements included enhancing processes through technology and reporting for a significant statistical study on angel capital. Lourdes's experience also encompasses a role as GVBOT Coordinator for the Greater Vancouver Board of Trade, where engagement in public policy and major events took place, along with an assessment position at the Canada Revenue Agency focused on tax file analysis. An economic intelligence analyst position with the European Commission involved drafting reports on the EU's Long Term Budget. Lourdes’s educational credentials include a Master of Science in Business Analytics from Ivey Business School and a Bachelor of Commerce from the University of British Columbia, complemented by an international business exchange semester at Esade.