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Rachel Burgoyne is an experienced professional with a diverse background in customer service and team leadership. Currently serving as a Contact Center Agent at iGO4 since July 2021, Rachel previously held positions such as Nursery and Parent Team Leader at Nursery Finders and Client Engagement Team Leader at JRNY Training. Additional experience includes roles as an Account Manager at e-Careers Limited, Sales Agent at Pitney Bowes, and Internal Recruitment Executive at The Dream Lodge Group, a prominent luxury park operator in the UK. Rachel began their career as an Assistant Studio Manager at PROJECT FIT. Educational qualifications include an Extended Diploma in Health and Social Care from Cambridge Regional College and GCSEs from Hertfordshire and Essex High School.