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Rob Kreider is an experienced professional in warranty operations and automotive service, currently serving as a Senior Associate in Warranty Operations at Hyundai Motor America since September 2023. Prior roles include PWA Center Support Specialist at MSX International, where support was provided to the Prior Work Authorization Center, and Warranty Technical Center Manager, overseeing its national operations and managing a team of 11 members. Kreider also held leadership positions in warranty operations across various regions, ensuring compliance and validation for numerous dealerships. Previous experience includes roles as a Warranty Analyst at Volt Workforce Solutions and supervisory positions at Capistrano Volkswagen. Kreider's early career involved technical support and service technician roles in automotive settings. Educational qualifications include an AA in Automotive Mechanical Repair Technology from Cerritos College and studies at Shippensburg University of Pennsylvania.