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Valerie Joyner is an experienced customer service professional currently serving as a CX Customer Service Specialist at Hyperice since October 2022. Previously, Valerie worked as a Customer Care Advocate at Johnny Was from June 2021 to October 2022, providing support through various channels and addressing technical issues and lost package claims. Additionally, Valerie held a managerial position at Equinox from March 2020 to June 2021 and was involved in special events at Lorna Jane from May 2016 to May 2018. Valerie holds a Bachelor of Science in Business, Management, Marketing, and Related Support Services from Full Sail University, completed between 2008 and 2010.