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Alvaro Serrano Santos has a robust background in service coordination and operational roles, currently serving as a Senior Service Coordinator at HydroChem since March 2013, with prior positions including Service Coordinator, Dispatch Clerk, and Factory Worker at the same company. Before this tenure, Alvaro served as an SISBIM administrator at Alcaldia de Bucaramanga from January 2007 to March 2010. Alvaro holds a Bachelor's degree in Electrical and Electronics Engineering from Universidad Industrial de Santander, acquired between 1995 and 2003, and also possesses a Bachiller academico from Instituto Caldas.