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Ryan Rufe has over 17 years of experience at MetLife Legal Plans, currently serving as Strategy & Transformation Program Manager and Product Owner, where responsibilities include leading product strategy and managing the product development process. Rufe has a strong background in business analysis, acting as a liaison between functional areas and IT, and has held senior leadership roles managing substantial revenue streams and client relationships. Additionally, Rufe contributes to RotoWire.com as an author and manages the MLB Closer Grid. Educational credentials include a Bachelor of Arts in Communication from Cleveland State University and an Associate of Arts from Cuyahoga Community College.