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Andrea Cervenak has a diverse professional background with significant experience in customer service and management roles. Currently serving as an Account Manager in Regional Market Administration at MetLife Legal Plans since June 2018, Cervenak previously held positions such as Client Service Representative at the same company and Full Service Shopper at Instacart. Prior experience includes managing a group of trainees as a Case Manager at Cornucopia, Inc., where responsibilities included conducting training tours. Cervenak also gained retail experience as a Sales Associate at Urban Outfitters and a Shoe and Denim Specialist at Charlotte Russe. Additionally, Cervenak began a career in student housing as a Resident Assistant at American Campus Communities. Education includes a Bachelor's degree in Liberal Studies with a focus on Psychology from Cleveland State University.