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Luoto Tapio has extensive experience in customer service and management, currently serving as Service Manager at Huutokaupat.com / Mezzoforte Oy since June 2018. Additionally, Luoto Tapio has operated as a part-time Real Estate Manager since August 2017. Previous roles include Sales Group and Customer Service Manager at Sanoma Media Finland Oy, where responsibilities encompassed customer service and sales for various digital services, and Editor in Chief at Sanoma News Oy, overseeing production and advertising for Keltainen Pörssi. Earlier career positions include Customer Service Manager at Telia Mobile Finland and several roles across different companies, emphasizing web planning and sales negotiation. Luoto Tapio holds a Master's degree in service and process development from the University of Tampere.