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Michelle Heatter has expertise in packaged boiler sales at Hurst Boiler & Welding Company, Inc. since January 2017. Prior to this role, Michelle served as a Technical Service Representative at Cleaver-Brooks from March 2004 to December 2016, where responsibilities included acting as a liaison between customers and field service staff, resolving complaints through various communication channels, and diagnosing technical issues through thorough evaluation and analysis. Michelle also handled customer information processing and provided comprehensive service and support.