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Manish Kakaria has extensive experience in digital analytics, customer experience, and data analytics, currently serving at humm group since August 2023 as a Digital Analytics & Customer Experience professional. Prior roles include Associate Director for Data Analytics and Marketing Reporting Strategy at Kyndryl from September 2021 to April 2023, and Senior Manager for Marketing Performance Analytics and Customer Segmentation Analytics at IBM India from 2012 to August 2021. Earlier positions include Channel Manager at airtel in 2011, where responsibilities included managing channel sales and achieving substantial monthly revenue, and Business Development Manager at Tikona from 2009 to 2010, focusing on customer acquisition and product launches. Manish Kakaria holds an M.B.A. in Marketing and IT from ICFAI Business School and a B.Tech in Computer Science from U.P. Technical University.