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Megan Riley is a Technical Support Engineer at Hugging Face since October 2023, previously serving as a System Analyst at Extra Card where notable accomplishments included deploying Jamf Connect and resolving IT requests. Prior experience encompasses roles such as Product Support Specialist at Nextpoint, where technical solutions were communicated to clients, and Loan Advocate at OppLoans, where metrics were exceeded and mentorship was received from senior developers. Additional roles include positions at Venmo as a Fraud Analyst, SeatGeek in Customer Service, and a Tea Guide at DAVIDsTEA. Educational qualifications include a Master of Science in Computer Science from DePaul University and a Bachelor of Science in Political Science and Economics from Illinois State University.