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Joseph Flores is an IT Support Professional with extensive experience in technical user support and system configuration. Currently serving as an IT Support Specialist at Hueman People Solutions, Joseph specializes in setting up computers and user accounts. Previous roles include Technical User Support Analyst Team Lead at Medtronic, providing exceptional support to over 1,000 end-users, and Technical User Support Specialist, where efficiencies in hardware management were achieved. Joseph's background also includes IT support positions at organizations such as the YMCA of Florida's First Coast, Amazon, RadiFi Credit Union, and ERC, showcasing a strong foundation in IT systems and user support. Joseph holds two Bachelor's degrees in Information Systems Security from ITT Technical Institute.