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Ian McDonnell is an experienced professional in customer support and client services, currently serving as a Customer Support Specialist at HubSpot since March 2022. Prior to this role, Ian worked as a Client Services Executive at Content Llama, where responsibilities included digital content delivery and customer lifecycle management. Ian's experience also encompasses office management and sales cycle management at Fluke Reliability, operational planning at Keenan Property Management, and various administrative and support roles across the property management sector. Ian possesses expertise in utilizing numerous software tools, including HubSpot, Salesforce, and Microsoft Office, among others. Ian's educational background includes a degree in Digital Marketing from the National College of Ireland and a Bachelor of Arts in Sports Management and Coaching from Technological University Dublin.