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Colin Glover Poindexter serves as a Design Manager in the CRM Platform Group and the AI Product Group at HubSpot since September 2021, leading the UX team and delivering significant improvements such as a redesigned record that increased CSAT by 16%. Prior to HubSpot, Colin worked at Alation from May 2014 to September 2021, where contributions included leading and creating the design process, mentoring a team of designers, and developing Alation’s Design System, Fabric. Earlier experiences include design and engineering roles at Kahuna, Inc., website management and development internships, and interactive multimedia direction at The College Reporter, all of which contributed to a robust skill set in product design and user experience. Colin holds a BA in Government, Computer Science, and Business from Franklin & Marshall College.