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Alina O'Donovan (Mazur) is a seasoned professional in customer success management, currently serving as Principal Customer Success Manager and Team Lead at HubSpot since May 2016. With extensive experience in guiding and supporting customers, Alina has played a pivotal role in enhancing customer engagement through training and collaboration with product teams. Previous roles include Customer Success Manager at Initiafy, where Alina managed employee onboarding processes, and Practice/Surgery Manager at Limerick Doc. Alina's career began as a Supervisor at Ryan's Ltd. Alina holds a Bachelor of Arts in European Studies from the University of Limerick and completed secondary education at Crescent College Comprehensive.