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Valerija Volkova is a skilled professional in the hospitality industry, currently serving as a Service Delivery Specialist at HRS Hospitality & Retail Systems since March 2023. Previous experience includes positions such as Assistant Front Office Manager at Radisson Hotel Group from November 2021 to April 2023, and Front Office Supervisor at MAXX by Steigenberger from June 2019 to November 2021, where responsibilities encompassed complaint management, active room sales, inventory monitoring, and staff training. Valerija also held front office roles at Novotel Wien Hauptbahnhof and Mercure München Am Olympiapark, focusing on guest services and reservations. Early career experience includes a position as a Front Office Agent at Ibis Hôtel. Valerija Volkova holds a degree from Latvijas Universitate.